What We Collect and Why We Use It
We collect the information you provide during account registration — your name, email address, phone number, and the mobile wallet details you use when depositing via bKash, Nagad, or Rocket. Payment transaction records are retained to verify deposits, process withdrawals, and resolve any account queries you
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raise with support. We also collect device and session data — your browser type, IP address, and page interaction patterns — so we can keep your account session stable and detect unusual access attempts. This technical data is not sold to third parties. Where you use
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a mobile wallet like Nagad or Rocket, the wallet operator's own privacy terms also apply to the transfer leg of that transaction. We do not store your full bKash PIN or Rocket account credentials on our servers; those credentials remain inside your wallet app. Data retention
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periods depend on the regulatory obligations that apply to your eligible region — if you are unsure whether the service is available under your local law, check before you register. You may request a copy of your stored data or ask us to delete your account
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record at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.